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Accessing your health record

Find out how to request information about your health record

Your patient record is held securely and confidentially on the electronic system at your GP practice. If you require treatment in another NHS healthcare setting such as an Emergency Department or Minor Injury Unit, those treating you would be better able to give you appropriate care if some of the information from the GP practice were available to them. 

This information can now be shared electronically via the Summary Care Record, used nationally across England 

The information will be used only by authorised health care professionals directly involved in your care. Your permission will be asked before the information is accessed, unless the clinician is unable to ask you and there is a clinical reason for access. 

If you would like to opt out, please ask reception for our opt out form. 

A parent or guardian can request to opt out children under 16 but ultimately it is the GPs decision whether to create the records or not, because of their duty of care to the child. If you are the parent or guardian of a child under 16 and feel that they are able to understand, then you should make this information available to them. 

Who has access? 

All health care settings, including urgent care, community care and outpatient departments in England. 

What’s included:

  • Your current medications 
  • Any allergies you have 
  • Any bad reactions you have had to medicines 
  • Additional information (upon request to your GP) 
Click for more information

Frequently asked questions

Healthcare staff who have access to your Summary Care Record:
• need to be directly involved in caring for you
• need to have an NHS Smartcard with a chip and passcode
• will only see the information they need to do their job and
• will have their details recorded every time they look at your record
Healthcare staff will ask for your permission every time they need to look at your Summary Care Record. If they cannot ask you (for example if you are unconscious or otherwise unable to communicate), healthcare staff may look at your record without asking you, because they consider that this is in your best interest.
If they have to do this, this decision will be recorded and checked to ensure that the access was appropriate.

You can choose to have a Summary Care Record or you can choose to opt out.
If you choose to have a Summary Care Record and are registered with a GP practice, you do not need to do anything as a Summary Care Record is created for you.
If you choose to opt out of having a Summary Care Record and do not want a SCR, you need to let your us know by filling in and returning an opt-out form. Contact us to request one.

If you are the parent or guardian of a child under 16, you should make this information available to them and support the child to come to a decision as to whether to have a Summary Care Record or not.
If you believe that your child should opt-out of having a Summary Care Record, we strongly recommend that you discuss this with your child’s GP. This will allow your child’s GP to highlight the consequences of opting-out, prior to you finalising your decision.
Where can I get more information?
For more information about Summary Care Records, you can:
• talk to the staff at the GP practice
• phone the Health and Social Care Information Centre on 0300 303 5678
• Read the Summary Care Record patient information

Accessing someone else’s information
(Proxy access)

Proxy access was developed to allow someone other than the patient to access and manage parts of their GP online services. It is often used by parents or carers of adults or young children. 

All requests for proxy access whether adult or children are passed to the relevant safeguarding leads for approval.

Contact us to request proxy access